Services

Strengthen legislative processes and modernize records management.
We provide interim and supplemental City Clerk support to keep legislative processes moving. From meeting preparation to special projects, we help agencies manage demanding workloads, strengthen procedures and maintain clear public records.
 

What we deliver:

• Interim and supplemental City Clerk services

• Agendas, minutes and public noticing

• Ordinances, resolutions and legislative processes

• Policies, procedures and staff training 

Clear, consistent messaging for public trust.
We help agencies explain decisions, share information and respond to sensitive issues. Our work spans communications planning, media relations and public-facing content, with messaging tailored to the audience and the situation.
 

What we deliver:

• Communications strategies and public information

• Media relations, press releases and talking points

• Crisis communications and executive messaging

• Website content, newsletters and outreach campaigns

Specialized support to move agency priorities forward.
We support legislative affairs, policy development and complex municipal projects. Whether an agency needs an operational assessment or help carrying out a new initiative, we bring practical experience and sustained project leadership.
 

What we deliver:

• Legislative affairs and intergovernmental coordination

• Policy development and council materials

• Operational assessments and process improvements

• Project management and implementation support

Transparent, inclusive support for local elections and civic engagement.
We help agencies plan and administer regular and special elections, from initial calendars through certification. Our work includes hands-on election operations, specialized guidance and coordination with county officials, vendors and legal teams.

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What we deliver:

• Election calendars, candidate filing and ballot measures

• Petition, referendum and special election support

• Ballot production and vote-by-mail operations

• Voter outreach, canvass and certification support

Organized records. Clear responsibilities. Practical systems.
We help agencies manage physical and electronic records throughout their lifecycle. Our work connects retention requirements, daily workflows and technology so staff can find, preserve and appropriately dispose of agency information.
 

What we deliver:

• Records inventories and retention schedules

• Disposition, litigation holds and email governance

• Public Records Act workflows and training

• Electronic records systems and implementation planning

Thoughtful engagement and accessible public services.
We combine facilitation, design and technology expertise to improve how agencies engage and serve their communities. Our work includes strategic planning, workshops, branding and digital experiences shaped around residents’ and staff needs.
 

What we deliver:

• Community engagement, workshops and facilitation

• Strategic planning and implementation roadmaps

• Website design, user experience and accessibility

• AI readiness and technology governance support